How can data improve life in care homes? 

Three people sitting on a couch in an aged care home. The woman in the middle is holding a book and a pen, while the two people on either side of her are looking at it intently. On the right side of the image, there is a television mounted on the wall, and in the background there are bookshelves filled with books.

During the Covid-19 pandemic, it became clear that we didn’t know what was happening inside care homes.

“There is a complete lack of data on people in care homes, both residents and staff. If you can't measure things, you don't know where problems lie, and that makes it really hard to know how to intervene to make improvements.”

Professor Laura Shallcross
UCL Institute of Health Informatics

Professor Laura Shallcross in a blue shirt smiling at the camera with a blurred background.
Two women sitting around a table, smiling and holding pens in their hands. On the table there are bottles, boxes, papers, and other objects. In the background, there is a wall with posters and a door.

Image credit: Elliot Manches

Image credit: Elliot Manches

The challenge

We routinely collect information about hospitals, including who is admitted, which treatments they receive, and their health outcomes.

Equivalent information about care home residents has historically been much harder to access. This is why the original Vivaldi study was established, which later evolved into Vivaldi Social Care.

The scale of the challenge:

16,000+

care homes in the UK

500,000

residents

Three people sitting down listening to a woman who is speaking, standing up.

Image credit: The Outstanding Society

Image credit: The Outstanding Society

Why data matters

For years, there was limited information about infections in care homes for older people.

Without good data:

  • Outbreaks were harder to identify
  • Good practice was harder to share
  • Policymakers didn't know where support was needed most

If you can't see a problem, it's difficult to solve it.

The story of Vivaldi

Before Vivaldi: Limited visibility

Care homes were collecting information, but there was no way to identify residents in national data sets, making them 'invisible'.

Vivaldi Social Care was established by UCL, in partnership with the care sector to overcome this challenge.

Covid-19: Urgent need for information

The pandemic exposed how difficult it was to understand what was happening across thousands of care homes.

Today: National infrastructure

Over 600 care homes for older people are now involved with Vivaldi Social Care, helping researchers, care providers and policymakers understand challenges and identify solutions.

A man sitting in a chair surrounded by a group of people, all of whom are smiling.

Image credit: The Outstanding Society

Image credit: The Outstanding Society

A man and woman sitting on a couch talking. The man is holding a pen and a book.

Image credit: Peter Kindersley

Image credit: Peter Kindersley

From data to action

By securely linking information already being collected in care homes with NHS records, researchers were able to build a much clearer picture of what was happening across the sector.

Vivaldi helped inform:

  • Booster vaccination recommendations
  • Responses to emerging Covid variants
  • An understanding of how staff movement between care homes influenced infection risk.

Researchers could begin to understand what was happening across large numbers of care homes in near real time, helping turn information into action.

Turning data into insight

By securely linking information that is already collected in care homes to routine healthcare records, researchers can identify patterns, understand risks and spot opportunities to improve care.

This leads to: 

A black and white silhouette of a germ icon on a white background. The icon is in the shape of a virus, with its eight arms radiating outwards from the center. The colors of the icon are black, white, and gray, creating a stark contrast against the white background, making it stand out.

Better infection control

A black and white silhouette of a hand reaching out to the sky against a white background.

Better understanding of residents' needs

A black and white icon of a bar chart with an arrow pointing up, set against a white background.

Better evidence for policy and practice

An icon of a family with their arms around each other, set against a white background.

Better care for future generations

Three black and white speech bubbles on a white background. The speech bubbles are outlined in black.

More opportunities for people living and working in care homes to shape research priorities

Woman sitting in a chair in a care home living room. The woman is sitting on a sofa with cushions. There is a wall with a window and curtains in the background, and through the window we can see trees.

Image credit: The Outstanding Society

Image credit: The Outstanding Society

A group of three people sitting in chairs, smiling.

Image credit: The Outstanding Society

Image credit: The Outstanding Society

Beyond the pandemic

Originally designed to understand how the virus was affecting care homes, the Vivaldi study brought together information on Covid-19 tests, vaccines, hospital admissions and mortality across hundreds of care homes.

Now evolved into Vivaldi Social Care, it is a platform for research, improvement and innovation across the adult social care sector.

Built in partnership

The development of Vivaldi Social Care has been shaped by close collaboration between researchers, care providers, residents, relatives and care home staff to ensure the research addresses the issues that matter most to the sector.

Led by UCL, the programme works in partnership with care-sector organisations including The Outstanding Society and Care England, alongside care providers, regulators and people with lived experience of care homes.

This approach ensures the research is both practical and relevant, making it easier for care homes to take part in research and use data to improve care.

Vivaldi Social Care is creating new ways for care homes to take part in research and use data to improve care.

Examples of data captured by care homes

Examples of data captured by care homes

Examples of data captured by care homes

Examples of data captured by care homes

What does a care home gain from being part of Vivaldi Social Care?

Care homes already collect large amounts of information. This programme helps them turn that information into insight.

Using dashboards, participating organisations can compare their own data with regional and national averages, helping them identify patterns and opportunities for improvement.

Building the future of care home research

Today, Vivaldi Social Care is expanding its focus to other infections that have a major impact on care home residents, including flu, norovirus and urinary tract infections.

These conditions can make residents really unwell, lead to hospital admissions, and affect quality of life.

By creating a national research infrastructure for care homes, the programme is helping to answer important questions:

  • Why do some care homes achieve better outcomes than others?
  • Which interventions are most effective?
  • How can successful approaches be shared more widely?

The information collected through Vivaldi Social Care can support dashboards, research studies and clinical trials designed specifically for care home residents.

Two women standing next to each other in front of a banner that reads "Vivaldi Social Care".

Image credit: The Outstanding Society

Image credit: The Outstanding Society

“Our long-term ambition is to ensure that people living and working in care homes benefit from the same evidence-led approach to improvement that exists elsewhere in the health system.”

Professor Laura Shallcross
UCL Institute of Health Informatics

A group of people standing next to each other in a room. They are all smiling and some of them are holding certificates in their hands.

Image credit: The Outstanding Society

Image credit: The Outstanding Society

Vivaldi Social Care is helping to ensure that people living and working in care homes are represented in the data, research and evidence that shape services.

As UCL marks its bicentenary, we're highlighting research that turns information into action, helping people live healthier and more connected lives.

Use data to improve health and care

On our Health Data Science MSc, you'll learn how to analyse complex health datasets, including electronic health records, and use evidence to tackle real-world healthcare challenges.

Drawing on expertise from health informatics, epidemiology, artificial intelligence and machine learning, you'll develop the skills needed to shape the future of health and care.

A group of people smiling sitting on top of a bench, with one person holding a laptop.

Image credit: Sam Robinson

Image credit: Sam Robinson

With thanks to those who contributed to this story, and to those who supported the photography featured throughout.

  • Vivaldi Social Care
  • The Outstanding Society
  • Age Without Limits age-positive image library